Disclaimer

This Disclaimer applies to the Zappwala website, mobile app, and all related services ("Platform"). By using Zappwala, you acknowledge and accept the disclaimers set out below, in addition to our Terms & Conditions and Privacy Policy.

Last Updated: 27 August 2026 · Effective Date: 27 August 2026

Table of Contents

General Information Disclaimer

Content on the Zappwala Platform — including product listings, descriptions, prices, offers, and blog/informational content — is provided for general informational purposes. While we try to keep information accurate and current, we make no guarantee of completeness, accuracy, reliability, or availability of any product, service, or information on the Platform, and any reliance you place on it is at your own risk.

Third-Party Merchants & Service Providers

Independent Businesses Products and services available through Zappwala are supplied by independent merchants, restaurants, pharmacies, and service providers. Zappwala facilitates ordering, payment, and delivery, but is not the manufacturer, preparer, or provider of these products/services. Quality, safety, and compliance for a specific product or service remain the responsibility of that merchant or provider.

Not Professional Advice

Medical Disclaimer

Zappwala does not provide medical diagnosis, treatment, prescriptions, or professional medical advice. Any medicine facilitated through the Platform is sourced from independently licensed pharmacies. Always consult a qualified healthcare professional for medical decisions, and do not delay seeking medical attention because of anything read on this Platform.

Financial & Business Disclaimer

Any figures, earning estimates, revenue projections, or commission structures shown on the Platform (including on franchise, vendor, or creator program pages) are estimates only, not guarantees. Actual results depend on local demand, market conditions, and individual effort, and may vary significantly.

Legal Disclaimer

Nothing on this Platform, including our Terms, Privacy Policy, or any other page, constitutes legal advice. For legal questions specific to your situation, consult a qualified lawyer.

Pricing & Availability

Prices, offers, discounts, and product/service availability shown on the Platform can change without notice and may vary by location due to local market conditions. We do not guarantee that displayed prices will match the final billed amount in every circumstance — always review your order total before confirming payment.

Delivery & Service Timelines

Delivery times, service durations, and booking slots shown on the Platform are estimates, not guarantees. Actual timing can be affected by traffic, weather, demand, partner availability, or circumstances beyond our reasonable control.

External Links

The Platform may contain links to third-party websites or services (including payment gateways and social media). We do not control and are not responsible for the content, accuracy, or practices of any linked third-party site. Visiting a linked site is at your own discretion and risk.

No Warranty

The Platform is provided on an "as is" and "as available" basis. To the extent permitted by law, we disclaim all warranties, express or implied, regarding the Platform's operation, uninterrupted availability, or fitness for a particular purpose. This disclaimer does not exclude any warranty or right that cannot legally be excluded under Indian consumer protection law.

Limitation of Liability

To the maximum extent permitted by law, Zappwala shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Platform, reliance on its content, or dealings with third-party merchants, service providers, or delivery partners. Nothing in this Disclaimer limits liability that cannot legally be limited.

Fraud & Impersonation Warning

Stay Alert
Zappwala will never ask for your UPI PIN, ATM PIN, card PIN, or net-banking password. Only use official Zappwala payment channels shown on the Platform. If you receive a suspicious request claiming to be from Zappwala, please report it to us immediately using the contact details below.

Changes to This Disclaimer

We may revise this Disclaimer periodically to reflect changes in our services or applicable law. The "Last Updated" date at the top reflects the current version.

Contact Us

If you have questions about this Disclaimer, please reach out:

Address Silapathar, Dhemaji, Assam - 787059

Governing Law

This Disclaimer is governed by the laws of India. Subject to mandatory statutory rights, disputes are subject to the jurisdiction of the competent courts in Assam, India.